Privacy policy · tutaximallorca.com

Last updated: 26/09/2026

1. Data controller

  • Controller: Marketing Comline S.L. (trading as Tu Taxi Mallorca)
  • Tax ID (CIF): B09875055
  • Address: Camí de la Vileta, 39, Planta 2, Local 3, 07011 Palma (Illes Balears), Spain
  • Email: info@tutaximallorca.com
  • Phone: +34 658 331 985

This policy explains how we process the personal data of visitors to tutaximallorca.com and of people who request a taxi transfer from or to Palma Airport, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

2. What data we process

  • Booking data: name, phone, email, pick-up and destination, date and time, flight number, number of passengers and luggage, child seats or adapted vehicle, and any comments you give us.
  • Communications: the messages you send us through the form, email, phone or WhatsApp.
  • Newsletter: your email address, if you tick the corresponding box.
  • Browsing data: IP address, browser and device type, pages visited and data collected through cookies, according to your preferences.

3. Why we use it and on what legal basis

  • To manage your booking and transfer (performance of a contract or pre-contractual steps at your request).
  • To answer your enquiries (your consent and our legitimate interest in helping you).
  • To send you news, only if you have subscribed (consent, which you can withdraw at any time).
  • To measure and improve the use of the website through analytics cookies, only if you accept them (consent).
  • Website security and compliance with legal obligations (legitimate interest and legal obligation).

4. Who we share your data with

  • Drivers and licence holders: to provide the transfer you request, we pass the necessary booking details to the taxi or private-hire (VTC) driver or licence holder who carries out the service.
  • Service providers (web hosting, email, analytics and messaging), acting as data processors.
  • Public authorities, when required by law.

We do not sell or share your data with third parties for marketing purposes.

5. International transfers

Some providers, such as Google (analytics) or Meta (WhatsApp), may process data outside the European Economic Area. In those cases transfers are based on adequacy decisions of the European Commission, such as the EU-US Data Privacy Framework, or on standard contractual clauses.

6. How long we keep your data

We keep your data for as long as necessary to manage your booking or enquiry and then for the periods required by law (for example, tax and accounting). Newsletter data is kept until you unsubscribe, and cookie data for the period stated in the cookie policy.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to info@tutaximallorca.com and stating the right you wish to exercise. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Even so, no transmission over the Internet is completely secure.

9. Cookies

We use our own and third-party cookies according to your preferences. You can see the details and change your settings in the Cookie policy.

10. Changes to this policy

We may update this policy. Any changes will be published on this page with the date of the update. More information about the website owner in the Legal notice.

Language

This is an English translation of the original Spanish text. In case of discrepancy, the Spanish version shall prevail.